Bank account correction playbooks for DBT-grade accounts
IFSC swaps, dormant revivals, name harmonisation queues, and how to reopen tickets when CSC typos haunt you.
Before visiting the branch manager
- Run the bank’s own dormant detector hotlines printed on rear passbook covers.
- Carry laminated Aadhaar + OTP signed letter authorising CBS inspection.
- Request written acknowledgement of mapper refresh timelines—verbal smiles do not suffice for escalation PDFs.
Escalating stale corrections
If CSC errors introduced wrong IFSC, file ticket numbers with CSC + bank simultaneously; timelines compress when duplicate references exist.